TERMS AND CONDITIONS OF USE

Welcome to the Amber Pleasure website. By continuing to use this website, you are indicating that you accept these Terms & Conditions of use.


ON THIS WEBSITE:


By using the website to buy goods online, you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent or guardian. We do not sell goods to children online.


ORDERING:


By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note orders will only be despatched once we have authorisation from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorised.

Certain steps must be followed for a contract to be formed, as described below. 

When we despatch your goods from the warehouse, we will send you a confirmation email. This means we formally accept the order, and are obliged to complete the contract.


We do not have to accept your order, and for example, we will not accept your order if:


• your payment is not authorised

• there is an error on our website regarding the price or other details of the goods

• you have cancelled it in accordance with the instructions below.  We reserve the right to refuse any order.


PRICING AND PAYMENT:


All prices seen on the website are final. Any pricing errors will result in you order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.

All payments are taken in GBP (UK Pounds).

All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of Amber Pleasure until paid for in full.

Amber Pleasure does not share any information (personal or financial) with any third party.

All credit/debit card details are encrypted using a secure ordering system. Your bank or credit card company may require security checks to validate your purchase.


Payments online can be made using cards: VISA, VISA DEBIT, MASTERCARD, AMERICAN EXPRESS, MAESTRO, SOLO, DISCOVER or by PayPal account.


Postal payments should be sent to:



Amber Pleasure 
Armstrong House
First Avenue
Finningley
Doncaster
DN9 3GA

CHEQUES:


UK customers please make cheques / postal orders payable to 'Amber Pleasure'. Some overseas customers may wish to transfer their payment directly into our bank account.

If you choose to, please contact us prior to doing do and send us a confirmation email with your transfer reference number and your order number.

CANCELLATION AND RETURNS POLICY:


If you wish to cancel your order:
(a) you can notify us by email at office@ambersilver.co.uk stating 'Order Cancellation' before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with the clause listed below.

You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a full refund. The costs of returning goods to us shall be borne by you. We will accept returns made by post. It is advisable to send it via Royal Mail Special Delivery which requires us to sign for it on receipt. Amber Pleasure can not be held responsible for any items lost or damaged by the postal service.

Upon receipt of the goods and following a full inspection by ourselves where items are received in the original condition we will give you a full refund of the amount paid. Refunds will be made onto the same card as used for the original purchase. No delivery charges will be refunded. Unfortunately due to hygiene reasons we cannot accept returned earrings unless they are faulty.

If goods are returned because they are faulty then a full refund including shipping costs will be given.

The provisions of this clause do not affect your statutory rights.

DESCRIPTIONS AND IMAGES


Amber Pleasure tries to describe the items of jewellery as accurately as possible, including images and measurements. We don't want you to be unhappy with any of your purchase - we want you to know exactly what you are getting. If you would like more details about an item then please email Amber Pleasure, and we will be glad to help if we can. Please note that some images may be larger than the actual size of the item, this is so we can show you the small details within the piece. If this is the case there will always be measurements, to make sure you understand the actual size.

WEBSITE CONTENT


We own the copyright to all the contents of this website. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website.

You may not copy, reproduce, distribute, re-publish, download, display, post or transmit any part of the website without written consent from us (except as stated below).

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products.

EXTERNAL MATERIAL


You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time, for example if:
• there is a change in the law that limits our ability to provide the website
• an event beyond our control stops us providing the website (e.g.: technical difficulties)

CHANGES TO TERMS & CONDITIONS


We reserve the right to change these Terms & Conditions of use from time to time. If this happens, we will notify you by posting the new Terms & Conditions of use on the website. If you do not wish to be governed by the revised Terms & Conditions of use, please stop using the website.

If any part of these Terms & Conditions for buying goods online is found to be invalid by law, the rest of them remain valid and enforceable.